Action plan

Increasing overall staff engagement

Medium effort

High impact

Most of your team will know where their day-to-day responsibilities lie and what doing their job well looks like. However, engagement in the company's wider goals and ambition is equally important to ensure efforts feel united and you don't fall into the trap of having siloed parts of the organisation. Getting staff interested and engaged in topics such as the company's financial situation and what goes on at board level discussions will make it far easier to get buy in and involvement when increased levels of effort are required or more challenging times are reached.

  • We’ve designed our action plans to be completed in the order of steps laid out and explained why each step is important
  • Customising your action plan lets you set your own completion dates, assign tasks to others and get notifications
  • Helpful tools are provided for certain steps while a tracking metric at the end will help you determine the long-term success of your effort
  • A downloadable PDF version of each action plan is available if you’d like to compete it offline
1

Spend some time learning about how other businesses have gone about increasing staff engagement with simple change

Impact: low

Why will this help?

Learning from the experiences and lessons of fellow business leaders is the best way to direct your own improvement efforts.

2

Define, or revisit to update, the strategic goals your business has for the next one, three and five years

Impact: medium

Why will this help?

Improving employee engagement reduces staff turnover and boosts productivity levels within the company.

3

Align these goals with actions, activity, behaviour you will need to see members of staff demonstrate – such as finance and cash flow, new product development or customer service to see where engagement needs to be targeted

Impact: medium

Why will this help?

If it's a more diverse set of products and services that you'd like the business to have then you need to create the opportunities for new revenue suggestions. If it's a more diverse customer base then think about what behaviour will help achieve this. Linking one to the other is of vital importance.

4

Design a series of activities that will help drive engagement across the required areas of the business – whether those are workshops, training sessions, town hall meetings, one-to-ones or incentive schemes

Impact: medium

Why will this help?

Introducing activities is a great way of bringing employees together and motivating them in a new way. Rather than relying on employees always having to show initiative and independently speak up, activities create a forum for new thought, ideas and, often, questions to senior management that challenge the way something is done.

5

Assign individual leads who will be responsible for pushing forward engagement with different themes to ensure ownership and accountability

Impact: medium

Why will this help?

Likewise with activities, assigning what are essentially "engagement officers" will help embed the changes you want to see happen and drive a sense of accountability without making it as formal is putting it directly into an employee's set of targets or personal development plan.

What can I do with this Action Plan?

Start this Action Plan

Add some extra information to this plan and we’ll help you get it done.

  • We’ve designed our action plans to be completed in the order of steps laid out and explained why each step is important
  • Customising your action plan lets you set your own completion dates, assign tasks to others and get notifications
  • Helpful tools are provided for certain steps while a tracking metric at the end will help you determine the long-term success of your effort
  • A downloadable PDF version of each action plan is available if you’d like to compete it offline

Download and print

Get a printable template for this Action Plan, fill it in with some target dates, and share it with your team. Pin it on the wall where everyone can see it.

Get the printable Action Plan

Learning Groups

We also run Learning Groups on these topics where you can join other leaders tackling the same challenges.

Find a Learning Group

How will I know if my action plan is working?

Staff satisfaction survey results

Staff satisfaction surveys help gauge sentiment at regular intervals

Why this metric?

Whether gathered anonymously or not, staff satisfaction surveys help gauge the sentiment of your people as changes are made and impacts felt.

How do I start tracking?

Use an online survey to get feedback from members of staff three and six months after making changes to see what impact it has had.