Consumer behaviour is changing at an increasingly fast rate, from the move towards online shopping to the way in which brand loyalty is built. Staying one step ahead of the curve is important if you and your business are to attract and retain customers.
What we're saying about Sales & Growth
Real business story
Customer feedback is essential for product development and future improvement
Customer feedback should be an essential part of product development — before and after launch. Hearing what customers think offered Trunki valuable insight into whether products were meeting expectations.
Real business story
Use new product innovation as a marketing tool to engage customers
Handcrafted cookware company Netherton Foundry gets ideas from customers and turns experiments into marketing opportunities.
Support from our partners
We partner with over 40 well-known organisations to bring real industry expertise to the business support we provide.
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Sales and growth tools
.Ecommerce platform business Shopify has assembled resources such as profit margin and CPM calculators to make finding customers and selling your products that little bit easier.
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Help selling online
.The Amazon Academy programme was developed to provide hands-on, practical advice to help UK SMEs succeed in the digital economy, in particular boosting revenue and export sales.
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The future of ecommerce
.A collection of insights from NatWest explores how you can maximise the success of your online shop, from setting up payment gateways to drawing people in with marketing and imagery.