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How do I improve the communication in my business?

It’s well known that communication is king, but what does that actually mean? Effective communication is much more than talking – it’s about knowing when to listen as well as speak, the tone to adopt and being ready to receive feedback too. Often leaders think their approach to this vital discipline is good because they communicate a lot, but this alone isn’t enough and it’s an area in constant need of attention.

Ways to help you deal with it:

Action plan

Creating a set of company values

Effort: Medium
Impact : Medium
Company values can act as a motivator for staff and give them a strong sense of purpose. Follow these five steps to create a set of company values.

ACTION PLANS are a structured list of steps designed to help you approach tackling a particular business challenge.

  • We explain why each step is important
  • Customise by setting your own completion dates and assign tasks
  • Helpful tools are provided for certain steps
  • A downloadable PDF version of each action plan is available


An introduction to improving communication within your business

From how you communicate to what you communicate, here’s how to up your game when it comes to internal comms and why it matters.

GUIDES break a challenge down, providing important context and real-world experiences.

  • Based on SME experiences, not corporate jargon
  • Filled with real-world stories
  • Achievable steps every business can take

Other support that's available

How other businesses have tackled something similar

The questions lots of businesses are trying to answer

What issue is keeping you awake at night? A bit of targeted support is often all you need to overcome those challenges.