How do I create targets and KPIs for my staff? | Be The Business | A more productive economy driven by inspired business leadership

So that your business continues not just to grow but continually improve, it’s vital to set individual targets and KPIs (key performance indicators) for your staff. Not only will you be able to achieve new goals as a business, staff will be motivated to meet their targets, boosting productivity at the same time as decreasing employee turnover. However, it’s key to make staff targets attainable and something created collaboratively so that they don’t become disillusioned.

Ways to help you deal with it:

Action plan

Creating effective targets for your employees

Effort: Medium

Impact : High

Goals provide clarity and help to galvanise your team around the company’s objectives. Our five-point plan explains how to set effective targets.

ACTION PLANS are a structured list of steps designed to help you approach tackling a particular business challenge.

We explain why each step is important
Customise by setting your own completion dates and assign tasks
Helpful tools are provided for certain steps
A downloadable PDF version of each action plan is available

Action plan

Planning finances during periods of growth

Effort: Medium

Impact : Medium

Financial planning is crucial during periods of growth. Our five-step plan will help you manage finances and take advantage of the opportunity.

Action plan

Setting marketing goals and analysing results

Effort: Low

Impact : High

Our five-step action plan explains how to start tracking your marketing activity and make sure it has an impact.

Guide

An introduction to creating targets and KPIs for employees

When managed properly, targets and KPIs provide direction and motivation for employees. Here’s how to maximise their benefits.

GUIDES break a challenge down, providing important context and real-world experiences.

Based on SME experiences, not corporate jargon
Filled with real-world stories
Achievable steps every business can take

Other support that's available

Selecting strategic measures

Once you’ve set your objectives, you need to find ways to measure them to monitor their success. But how do you pick the right strategic measures? ClearPoint Strategy has some advice.

Performance review alternatives

Businesses are shaking up the way they do appraisals in favour of new processes that deliver results and have huge benefits. Workable has looked at those in more detail.

How other businesses have tackled something similar

Real business story

Sales targets motivate staff and help businesses reach full potential

Targets are the key to maximising potential. Setting and achieving targets keeps team members motivated and ensures your business moves forward.

Real business story

Identify the right people to manage your growing business by hiring for culture, not skills

Identifying people to manage a growing business is a make-or-break moment. Get it right and the positive impact will be exponential.

Real business story

Getting the best from your staff, every time

Appraisals are an important part of both employee and business development, so it’s vital that these meetings are productive for all involved.

The questions lots of businesses are trying to answer

What issue is keeping you awake at night? A bit of targeted support is often all you need to overcome those challenges.

Select a topic

Digital

How can I improve the digital presence my business has? How can I streamline and automate some of our business processes? How can I understand what digital tools or support my business needs? How do I effectively seek external digital support? How do I know if my technology is robust enough for growth? How do I assess and choose the right technology to improve business operations? How do I work out the best digital sales channels to use? How should I best budget and plan for new technology investments? How should I go about collecting data to improve my business? How should I use the data I have to improve decision making?

Leadership & Strategy

As a leader, how do I learn to trust others within my organisation? How can I balance short-term needs with long-term targets? How can I reflect on my own strengths and weaknesses as a leader? How do I learn to become a better leader? How do I improve the communication in my business? How do I apply learnings from other businesses to my own company? How do I get better at noticing and reacting to warning signs? How do I get staff interested in our vision and values? How do I give my team autonomy and get better at delegating? How should my role as a business leader evolve with the company’s growth?

People & Team

How can I develop career paths for my staff? How can I develop the skillsets of my workforce? How can I improve my hiring and onboarding practices? How can I increase staff engagement and motivation? How can I keep my best members of staff? How can I reduce employee turnover? How can I run a better appraisals process? How do I deal with a challenging member of staff? How do I manage an effective remote workforce? How should I performance manage my staff?

Planning

How can I balance ambition with setting realistic goals? How can I get staff interested in the financial situation? How can I work out what required skillsets are missing in the business? How can I define and communicate my vision for success? How can I get better at looking internally at my business? How can I make my business more resilient to change? How do I ensure my business can navigate a dip in trading? How do I better inform my business plans? How do I know when to invest in my business? How do I know when to scale up my business?

Sales & Growth

How can I get a better return on investment from my marketing? How can I identify new customers to target? How can we better serve our most loyal customers? How can we develop new products and services? How do I create targets and KPIs for my staff? How do I benchmark my business against competitors? How do I build a network to support my business? How do I develop a clear unique selling point? How do I financially plan for new opportunities? How do I make sure my team and processes are ready for growth?

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